Official WhatsApp Business: your whole team on one number
A shared inbox, button reminders, campaigns and approved templates. Connect your number from the system, on Meta’s official API, so it isn’t banned for how it sends.
SAR 199 / month Preview pricing
What you get with Official WhatsApp
Win back past customers with an offer
People who already tried you are the easiest to bring back. Pick those who haven’t returned, give them an offer, and reach them on official WhatsApp without risking your number.
One inbox for the team
Each agent replies from their own login, signed with their name. Assignment, tags and quick replies.
Three-button reminders
Attend confirms and sends the location, Reschedule shows free slots, Cancel frees the visit.
Image and video campaigns
Segments by filter or file, a test send, a daily cap and no sending at night.
Templates from your system
Write the template and buttons, submit to Meta and track approval on the same screen.
24-hour window and message status
A time-left bar, and sent, delivered and read for every message.
The same number on your phone
Your number can keep working on the WhatsApp Business app and in the system together.
How Official WhatsApp works
From first setup to daily use, on the real screens inside the system.
- Step 1
Connect your number from the system
Meta’s official window opens inside the system; Meta’s message fees go straight to Meta with no markup.
- Step 2
Add your team
Each agent gets a username and password, and you set their access.
- Step 3
Your team replies from one inbox
Each chat is assigned to one agent, and every reply reaches the customer under their name.
- Step 4
Build your own templates
Write the message and buttons, submit to Meta and track approval on the same screen.
- Step 5
Campaigns to your customers
With images and video to a segment you pick, with a daily cap and quiet hours.
- Step 6
Win back past customers
They already know you: send a special offer on an approved template, sent gradually to protect your number.
Inside the WhatsApp system
Simple and clear: add your numbers, send a campaign, reply to customers.
Chats
Contacts
Campaigns
Templates
Why take it from Touch Creative
An honest comparison with what’s on the market.
- Official connection through a Meta-approved partner, not WhatsApp Web tools that get banned.
- Zero markup on Meta’s message fees: you pay Meta directly.
- Works on its own for any business; add the customer system and welcomes and reminders run from your leads and bookings.
- Connection, activation and templates all happen inside the system, with us beside you.
Everything you expect, and more
- Win-back offers to past customers
- Connect the number via Meta’s window
- Shared inbox for many agents
- Assignment and tags
- Images, video and PDF
- Status: sent, delivered, read
- 24-hour window bar
- Button appointment reminders
- Campaigns by filter or CSV
- Phone preview
- Respects “stop offers”
- Create templates and track approval
- Reports: delivered, read, replied
Coming soon
Official WhatsApp questions
Why do numbers get banned with other tools?
Because they automate WhatsApp Web in ways Meta doesn’t allow. The official API is Meta’s approved route; follow its policies and your number stays safe.
Can I send offers to past customers without getting banned?
Yes, the official way: a Meta-approved marketing template, sent only to customers who agreed to your messages, with a “Stop offers” button, gradual sending and quality monitoring. Bans usually come from unofficial tools or many reports; the system is built to reduce both.
Who pays for messages?
Meta bills the payment method on your Meta account directly. We add no markup.
Can I take WhatsApp on its own?
Of course. WhatsApp is the base and works alone for any business; add customers & bookings or finance later on the same account.